Monitoring Service Implementation For Johns Manville Slovakia
Monitoring Service Implementation For Johns Manville Slovakia
2 PagesCASE STUDY Prior state Licensed HP SIM monitoring tool Dedicated monitoring software Limited choice of hardware vendors Difficult customization Inability to scale the system by new add-ons A local IT team dedicated to ad-hoc issue-solving System with no ITSM processes Service Desk services unavailable 1 Present state 3 A modern monitoring service flexibly adapting to ever changing IT infrastructure Ability to anticipate potential events Automated tasks with no human interaction required Elimination of any hardware failures that could have adverse effects on the production Improved IT infrastructure stability Automatic incident assignment to appropriate teams dedicated to handling and resolving the issue Improved sense of security by active technology moni
