Monitoring As A Service Significantly Streamlines The Operation Of OMS Company
Monitoring As A Service Significantly Streamlines The Operation Of OMS Company
2 PagesCASE STUDY Requirements To create a concept of modern monitoring service minimizing negative impacts of unexpected incidents on OMS operation To alert about specific incidents and monitor defined parameters To avoid and eliminate infrastructure outages To ensure smooth and continual operation of the company To disburden IT department of time-consuming maintenance To simplify the ITSM management Solution 2 Full migration to new monitoring as a service solution New SLA contract with redefined parameters Solution tailored to OMS requirements Cancellation of licenses for Enterprise solution Transition of competencies to service provider Performance reports Development of additional features based on customers ´ requirements Service of providers ´ certified speciali
