Safety Insurance modernized its claims systems to overcome complexity in powerful but hard-to-use core systems that created bottlenecks and hindered new employee training. Rocket Modern Experience updated interfaces, improving employee efficiency dramatically. New employees reduced training time by over a week, while claims adjusters praised the organized system: "Everything is so organized you don’t have to hunt to find the information you need. Instead of having to use function keys, you just double click." Rocket Software helped by delivering intuitive, streamlined interfaces that boosted productivity, simplified workflows, and accelerated onboarding for property and casualty insurance operations across Massachusetts, New Hampshire, and Maine.

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