This case study describes how a Canada-based energy holding company managing electric and natural gas utilities needed to modernize application onboarding after its legacy identity management system reached end of life and an incumbent provider failed to deliver consistent results. Despite investing in Saviynt, the organization faced delays that threatened operational continuity and compliance. Simeio was engaged to stabilize and accelerate the identity program, beginning with benchmarking workshops and a tailored roadmap. Simeio implemented an optimized onboarding framework using Saviynt IGA, integrated workflows with ServiceNow, and strengthened third-party access governance. The engagement accelerated onboarding for 170 applications, eliminated the legacy IAM system, reduced security ri

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