CUSTOMER SUCCESS STORY MODERNIZING ANAL YTICS IN THE PRIVATE CLOUD TO DRAMATICALL Y IMPROVE CUSTOMER EXPERIENCE Challenge With over 328 million people in the United States, health service organizations are challenged with managing secure data, communicating key analytic insights, and supporting a growing number of customers across health plans, patient enrollment, claims and payments. The amount of data that needs to be analyzed and leveraged across these organizations is increasing year over year. This large national health service organization had a vision to better serve their customers by deploying predictive analytics instead of the currently utilized descriptive analytical approaches. They aimed to achieve this innovation by deploying a big data platform. Traditional, rearward look

Join for free to read