Case Study

Modern AI-Powered Telco Service Assurance

Modern AI-Powered Telco Service Assurance

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A major US telecom provider with over $100B in revenue modernized its $300M network and IT systems using Fabrix.ai’s Robotic Data Automation Fabric (RDAF) for service assurance . Challenges included siloed operations, lack of cross-domain visibility, and legacy tools slowing modernization . Fabrix.ai deployed on-prem, starting with datacenter assurance, then scaled to 30,000+ assets . Use cases expanded to alert noise reduction, predictive analytics, performance assurance, VPN/SD-WAN management, optical transport, and mobility networks . Benefits included unified dashboards, faster MTTR, improved visibility, capacity planning, and millions saved through integrated automation.

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