Case Study

Mobvoi realizes 15% revenue boost by automating fraud management

Mobvoi realizes 15% revenue boost by automating fraud management

Pages 4 Pages

Mobvoi, a global AI and consumer electronics brand, struggled with high credit card declines and slow manual reviews caused by a rules‑based fraud system. Around 10% of legitimate customers were flagged and forced into reviews that took more than 12 hours, leading many to abandon purchases. After adopting Forter, Mobvoi began approving transactions in real time, eliminating delays and improving accuracy. This shift reduced false positives, streamlined the buying experience, and ultimately boosted revenue by 15%.

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