Case Study

Mobile Applications Enhance Customer Service

Mobile Applications Enhance Customer Service

Pages 2 Pages

Results Visit our website at www.keste.com Mobile Applications Enhance Customer Service Keste Case Study: Industry Aviation Services Based on forecasted company revenue, third party benchmarks, and post-implementation results, the client has seen strong results from implementing the new system. 4-5 new registrations a month $60m boost in potential revenue Because our business is all about service, we have to stay ahead of technology to keep the customer first and foremost. - VP, Customer Service The Company The client is a leading turbine engine repair and overhaul company. Business aircraft operations depend on the clients aviation services to keep their turbines in top-flight condition: from regular engine inspections to full engine removal and repairs. When an engine is tak

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