AT A GLANCE: SITUATION: • Critical need for 24/7 uptime in communication system • Desire for greater control over reliability • Network infrastructure extending to multiple sites • Need for a powerful management and monitoring tool SOLUTION: • VoIP unified communications with 73 IP400 phones • Mitel Communicator with customizable features to meet individual office preferences RESULTS: Mitel VoIP is the antidote to improving collaboration and maximizing patient revenue at Community Physicians Group. • Significant cost savings • Ability to work remotely via softphone features • Ease of maintenance, intuitive user interface • Self-service options for inbound patient calls • After-hours forwarding to TelMed Case Study: Community Physicians GroupMitel | 2 Situation Community Phys

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