2014 5610 ROWLAND ROAD, SUITE 100 MINNEAPOLIS, MN 55343 952.854.9015 WWW.CHCM.COM Client Focus MISSISSIPPI BAPTIST HOSPITAL ADDRESSES THE QUALITY OF ALL RELATIONSHIPS RESULTING IN SIGNIFICANT COST SAVINGS AND IMPROVED SCORES “RBC isn’t an initiative that you put in place and then move on to the next initiative. It’s real cultural transformation. We in leadership are ‘get it done’ people. You have to trust the process, appreciate and celebrate every positive change, and keep at it.” Bobbie Ware Vice President Patient Care Services and Chief Nursing Oficer Mississippi Baptist Medical Cente r is a 638-licensed bed commun ity hosp ital located in Jackson, Mississippi. When Mississippi Baptist bega n consultin g with Creative He

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