Client Requirements Client is a leading contract research organization (CRO) providing clinical research services to life sciences, pharmaceutical, and biotechnology organizations. Missing page report is one of the key metrics for data management team to track study progress and meet the goal of timely data collection. Client was using SAS programs to generate reports based on manual inputs provided by the data management team. To make the process more efficient and streamlined, client needed an enterprise solution to replace the legacy workflows and systems for missing page analysis. Given its expertise in clinical workflows and healthcare domain, CitiusTech was selected to conduct an assessment to understand current processes and workflows and provide a desired state analysi

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