Overview The Ministry of Education in Israel provides services to approximately 2,500 internal users, deployed in seven geographical districts. It also supports approximately 2,000,000 external students and teachers with online services. Challenge The Ministry uses over 100 systems to which different user communities require access. All user accounts and authentication systems were managed separately for each system. The lack of system integration resulted in data duplication, and the resource-intensive process to manage user accounts was not scalable. Implementing different password policies for user communities was complex and posed security risks. User provisioning was a manual process. A student account was generated on a mainframe-based system; it would be entered in

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