Case Study
Miller Minute Man
CASE STUDY: Miller’s Minuteman Press — The Power of a Fresh Perspective I n July 1999, after obtaining the necessary immigration visas and work permits, Keith Miller relocated from South Africa to Baltimore, arriving in a new country without any business contacts and a very limited social network. Not knowing Ameri- can business practices and having a limited network of family and friends to draw on, Miller decided to follow the franchise ro