www.nice.com CASE STUDY CUSTOMER INDUSTRY: Banking Industry WEBSITE: www.millenniumbcp.pt LOCATION: Porto, Portugal BUSINESS NEED: Increase the efficiency and effectiveness of the bank’s physical security and operations while leveraging existing infrastructure and optimizing its functionality. NICE SOLUTIONS: NICE Situator THE IMPACT: Monitoring and response costs have been reduced by 30% False alarms have been reduced from ~20,000 to

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