THE CHALLENGE The Credit Management Team at VF was aware that their existing document delivery process was both inefficient and antiquated. They were looking to outsource this to save time and cost, as well as offering a more modern electronic option to meet customer demand. A team of up to eight members of staff were focussed on manually creating, printing and posting all outgoing documents. Not only was this a very time-consuming process, and detracting from more profitable activity, it often lead to confusion and inaccuracies, negatively impacting cash flow. 100% of VF documents were sent out by post, which equated to immense print and postage costs, as well as the time to process these. “We were working like it was 1985, until we engaged Corcentric EIPP” THE SOLUTION

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