Microsoft Ireland Case Study Voice over IP2 Case Study — Mircosoft Ireland Overview Switching to VoIP from eircom has enabled Microsoft Ireland to remove signi? cant costs from its operations, and create further ef? ciencies by using eircom as a one- stop shop for voice services. Dublin-based Microsoft Ireland Operations Ltd. (MIOL), the European headquarters for the global software company, is one of the busiest and most multifun

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