An SAP case study details how Microsoft Corporation, a high-tech software and devices giant, addressed significant challenges stemming from a reactive, manual, and disconnected supply chain. They grappled with competitive pricing pressures, escalating customer expectations, and substantial inventory risks, hindering efficient planning. By adopting the SAP Integrated Business Planning for Supply Chain solution, Microsoft successfully transformed its operations into a tightly connected, predictive, and cognitive supply chain. This strategic shift led to remarkable improvements, including an 87% reduction in supply chain cycle times, eliminating over 50% of manual touches, and achieving a 75% decrease in data integration time between systems. Furthermore, manual planning processes were reduce

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