Case Study

Miami-Dade Water and Sewer Department

Miami-Dade Water and Sewer Department

1 At the Miami-Dade Water and Sewer Department (WASD), one of the biggest challenges around managing capital improvement projects has always been the allocation of resources. Silos of disconnected information made it difficult for various managers to track the status of a project and react accordingly. A project in the planning stage that suddenly received funding, for example, would be passed to the engineers with little notice. “You n

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