Case Study: Miami-Dade County Public Schools (USA) Replaces pcAnywhere with DameWare “DameWare is easy to install and operate. Enables quick turnaround in problem solving.” “DameWare is a vital tool. We use it every day.” “I would recommend DameWare to any organization looking for an affordable, easy-to-use remote support solution.” “ Challenges Uses DameWare remote control software to address the following IT requirements and challenges: Support end-users and systems from a central location Provide remote Active Directory administration Used Symantec pcAnywhere before purchasing DameWare. Use Case Uses DameWare Mini Remote Control. Deployed DameWare in the centralized mode. Has about 35 IT technicians using DameWare to support 362 school cafeteria computers. Purchased DameWare because of

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