021213 A5 Customer Review Letter REF2.indd 1 19/11/2015 11:16 CASE STUDY The London Borough of Merton procures cleaning services for 30 school buildings in the region. Getting the right provider is not only critical to its performance, but essential to protect the health and well-being of staff, pupils and other building users. Murray Davies, Contracts & Procurement Manager Children, Schools & Families, London Borough of Merton. SOLUTION Initially, i-Clean consultants undertook site visits to local schools to evaluate the current provision. In partnership, i-Clean worked with the London Borough of Merton’s procurement team to develop a new OJEU compliant specification, which was rolled-out as a blueprint for all schools. i-Clean subsequently supported the development of d

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