CaseStudy w w w .liv eaction.c om 1 Meralco Keeps the Lights On with Omnipliance and ELK The Philippines, with over 100 million people living on more than 7,000 islands in the Western Pacific, is one of Asia’s most vibrant nations. Meralco, based in the capital Manila, serves almost six million customers spread across 36 cities and 75 municipalities. Business Challenge Meralco runs a sophisticated enterprise network that handles all of the company’s critical business operations, customer billing, and other support functions. With continued growth in its customer base and a need for deeper network visibility, the company’s IT team encountered mounting pressure to find tools that could provide accurate, cost-effective troubleshooting of network traffic and application per

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