Case Study
KPN relies on LiveAction Omnipliance Portable and CaptureEngine for LiveAction Omnipeek to quickly resolve enterprise clients’ network problems.
KPN relies on LiveAction Omnipliance Portable and CaptureEngine for LiveAction Omnipeek to quickly resolve enterprise clients’ network problems.
CASE STUDY The KPN technical support team has been likened to a network fire department. KPN relies on LiveAction Omnipliance Portable and Capture Engine for LiveAction Omnipeek to quickly resolve enterprise clients’ network problems. “ We’ve used other tools like WireShark, but the decodes are not accurate. That can lead to problems analyzing and troubleshooting. With LiveAction, we get a powerful, portable network analyzer, highly accurate decodes and excellent support. These tools prove their worth day after day. ” IGOR OSEPA TECHNICAL SUPPORT SPECIALIST, KPN The Challenge KPN is the largest telecom and IT service provider in the Netherlands. The company began in 1852 and has grown dramatically. It employed 18,000 people and generated over €7 billion in revenue in 20