Meeting the Health Needs of an Underserved Community Through a Medicare Advantage Plan Customer Zing Health Chicago, Illinois Challenge Rapidly launch a Medicare Advantage (MA) plan to expand healthcare benefits to a community unfamiliar with MA options Products Change Healthcare Consulting’s Medicare Advantage Entry Program Results • Implemented a new MA plan within a shortened time span • Successfully prioritized member interactions and engagement • Paid 99% of claims in fewer than 30 days • Expanded plan offerings to additional markets in Illinois, Michigan, and Indiana Case Study Insight. Innovation. Transformation.Zing Health 2 The Customer: Zing Health’s mission is to reduce healthcare disparities among diverse populations chronically underserved by traditional ins

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