Meet Detroit Metro Airport Detroit Metro Airport, or DTW, is one of the ten busiest airfields in North America in terms of takeoffs and landings and handled more than 34 million passengers in 2016. It’s an efficient airport, ranking first in North America for on-time performance. Customer service and support is managed by a small team using Meltwater’s platform. Happy Travels sed dignissim risus Meltwater Enables Detroit Metro Airport to: Be alerted to potential crises or risks impacting their customers Publish news releases promoting current and future events Generate goodwill and increased cooperation among airport personnel Staying on Top of Conversations Large airports functioning as international hubs require 24/7 communications. DTW’s three-person customer service a

Join for free to read