Case Study

MedSolutions Enables Continual Service Improvement for Applications and Infrastructure

MedSolutions Enables Continual Service Improvement for Applications and Infrastructure

Pages 2 Pages

COMPANY PROFILE MedSolutions provides intelligent cost- management services to healthcare insurance organizations, including national and regional commercial health plans and federal and state government agencies. CHALLENGE MedSolutions sought to continually improve service levels but first needed the ability to measure and correlate application performance across tiers. SOLUTION With the ExtraHop system, MedSolutions gained operational intelligence that benefited the entire IT organization. BENEFITS • Performance baselines for all tiers of the environment • Greater collaboration across multiple IT groups • Reduced risk for new application rollouts • Quick deployment with no agents or overhead KEY FIGURES • Multiple custom-developed and packaged

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