Case Study
Internet Service Organization Creates a Foundation for Continual Improvement
© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Gartner Consulting Case Study: Internet Service Organization Creates a Foundation for Continual Improvement Client Context A large global internet services organization providing a variety of online services engaged Gartner to provide an assessment of its application development and support (AD&S) organiz