Initial situation: Objectives: Key figures: Concept: Willach solution: Result: . . Medicx Pharmacy, Apsley (Hemel Hemstead) The opening of a new health centre in Apsley created an opportunity for MedicX Pharmacy to create a state of the art pharmacy at this location. Five GP’s currently use this health centre. Locating a pharmacy inside the health centre made it a fully integrated unit. To create a working environment that provides professional health care and maximizes efficiency in order to free up time that can better be spent with the patient; • Optimising customer service by freeing up staff to work more closely with the individual patient • Proper organisation of storage locations for medicine packs • Reduced walking distance for

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