Rockland Paramedic Services (RPS), an Emergency Medical Services provider in New York, streamlined its document management by adopting Square 9’s GlobalSearch and GlobalForms software. Prior to implementation, RPS struggled with costly offsite storage and time-consuming document retrieval. GlobalSearch allowed them to digitize records, cutting retrieval times to seconds and reducing storage costs. RPS also became paperless in Human Resources and Accounting, eliminating the need for filing cabinets. This shift led to significant savings, including an $80,000 annual reduction in labor costs through attrition and $3,000 in offsite storage fees. The organization plans to further integrate these solutions across all departments.

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