Medical Device Company: Automating Sales Orders into Oracle with a Reliable, Integrated Service CASE STUDY Preceding its partnership with Esker, this leading medical device company processed its sales orders via GHX G-FaxTM fax conversion service. At an offsite location overseas, customer faxes were received at the G-Fax servers where staff would manually key the information into the medical device company’s Oracle ERP application — normally resulting in a 2-4 hour delay between when the order was placed and when it was received in Oracle to be shipped. Rather than continue relying on an inefficient, outsourced e-solution, Esker on Demand was leveraged to simplify, streamline and shore up order processing. Low visibility, high costs Processing sales orders offsite led to a number

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