www.extrahop.com CUSTOMER CASE STUDY: MEDHOST BENEFITS • 90% reduction in MTTR for complex problems • Better accountability from third-party vendors • Precise insight into performance issues COMPANY PROFILE Connecticut-based Middlesex has been ranked one of the Top 100 Hospitals in the U.S. by Reuters, with a 200-bed community hospital and over 30 offsite facilities. CHALLENGE Troubleshooting was time-consuming with Middlesex’s diverse array of applications, including more than five different EMR systems. SOLUTION The real-time, cross-tier insight provided by ExtraHop created a dramatic boost in troubleshooting efficiency. BENEFITS • Greater meaningful use from EHR systems • Extremely fast time to value • Much faster troubleshooting and remediation • Real-time vis

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