Client Challenge Interim HealthCare of the Upstate is a community-focused health organization founded in 1979 and offering a full continuum of home health, personal care, and hospice services to South Carolina. Over the years, Interim has continued to grow and expand, and recently began to experience an even greater uptick in client demand. In response, the organization needed an onboarding program that could easily scale training, improve staff satisfaction and retention, boost clinical competency, and reduce time to productivity for new full-time nursing hires. Interim had previously used a combination of online and live classroom instruction, but realized that a classroom-based model was no longer sustainable as the organization grew. Instead, Interim leadership decided to i

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