Overview Mechdyne is a global technology solutions provider offering support across a diverse spectrum of service and solutions in the IT and audio-visual markets. It provides clients with expertise in outsourced IT helpdesk and desktop services, network infrastructure sup- port, and corporate audio-visual design and implementation from new building projects to high-end visualization systems. The Mechdyne team is qualified and ready to help clients cope with the ever-changing world of IT technology Challenge Mechdyne’s clients are spread across in- dustries, and focused on their core busi- ness instead of managing a helpdesk. Bob Koch, GM of the IT Services business unit of Mechdyne, explains the varying requirements of Mechdyne clients: “We encounter clients who were dealin

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