Measuring Customer Satisfaction Using A Monthly Customer Satisfaction Programme

1 Pages

Measuring Customer Satisfaction Using A Monthly Customer Satisfaction Programme BACKGROUND METHODOLOGY Midland Heart wanted to ensure the interviews were independent, high quality and robust, so therefore commissioned M·E·L Research in June 2009 to carry out the monthly customer satisfaction programme. The monthly programme consisted of 13 different surveys, covering services such as responsive repairs, commun

Join for free to read

Guide Time Is Ticking on Customer Satisfaction

Case Study Banking on Customer Satisfaction

Case Study Measuring Customer Satisfaction Among Preowned Vehicle Buyers

Case Study Measuring Customer Preferences to Increase Satisfaction

More from Measurement Evaluation Learning

Case Study ‘Every View Matters’ Customer Survey Programme

Case Study Midland Heart Customer Insight

Case Study Measuring local performance

Case Study People and Places Customer Insight

Case Study

Measuring Customer Satisfaction Using A Monthly Customer Satisfaction Programme

Measuring Customer Satisfaction Using A Monthly Customer Satisfaction Programme

You Might Also Like

More from Measurement Evaluation Learning