CASE STUDY: MCNICHOLAS BACKGROUND McNicholas is a leading provider of services to the UK’s multi-utility, telecommunications, gas, power, water, renewable energy, and rail sectors. They employ over 1,500 people and turnover in excess of £170m. As a large business they have an extensive client portfolio including Virgin Media, Network Rail, Crossrail, Fulcrum, firmus and Phoenix Natural Gas. McNicholas strategic approach to sustainability, ‘The ‘S’ Word’, was a concerted effort to adopt a simple and informal style to the way sustainability is embedded throughout the organisation. Emma Ward, Group Sustainability Manager, works within the Safety and Sustainability Department and reports to Steven McNicholas, Safety and Sustainability Director. According

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