Case Study
McLeod IQ : Using Data to Enhance Customer Relationships
McLeod IQ : Using Data to Enhance Customer Relationships & Boost Sales Kingsgate Transportation’s IQ-Based Dashboards Enable Improvements & Provide Unique Visibility for ShippersW hat can you do to improve customer service? What strategies should you pursue to increase sales? What can you offer shippers that your competitors can’t? Good, solid answers to these questions hinge on your ability to know and understand your business, both from an overall perspective and in detail. On the one hand, you need to be able to analyze broad sets of data to detect trends, and on the other hand, you need to be able to dig down into your data to uncover the root cause of any problem you’re encountering. McLeod IQ has you covered. This business intelligence tool makes it easy to pul