Case Study

MBTI® Instrument Used To Address Cultural Shift Challenges At The Cambridge Fire Department

MBTI® Instrument Used To Address Cultural Shift Challenges At The Cambridge Fire Department

Pages 2 Pages

“Putting out fires” is a demanding part of every leader’s job. But for leaders of fire services, whose job involves putting out actual fires, breaking down barriers to communication can be a matter of life and death. Bill Chesney, chief of the Cambridge Fire Department in Ontario, has seen some of these barriers come down over the 35 years since he was a new recruit. “The culture used to be that a firefighter is a firefighter, that there we

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