MAXIMUS Drives Customer Success with Panviva CASE STUDY SERIES OVERVIEW MAXIMUS is a global leader in providing health and human services through the design, development and delivery of innovative and impactful health and human service programs. Since 1975, MAXIMUS has been driven by a mission to strengthen communities and improve the lives of those it serves. The knowledge base and content management demands facing MAXIMUS are enormous given its role in offering governments the ability to rapidly implement major programs such as Medicare and Medicaid with scalable operations and automated systems. Like many pre-internet organizations, MAXIMUS needed to build rather than buy the technology it needed to effectively serve people with its global mission. So, early on the IT team de

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