CASE STUDY Maximize GHX Solutions to Drive Continuous Performance Improvement Seattle Children’s Hospital transacted electronically through the GHX Exchange with some of its high-volume suppliers, but was still transacting business manually (e.g., phone, fax, email) with the majority of its vendors. “ We have taken a collaborative approach to improving order accuracy. It’s not just me as a manager telling staff how to do it. We all work as a team to come up with the best solution to deal with exceptions, get it into writing and agree to follow that standard process. ” – JAMES LEROY, SOURCING OPERATIONS MANAGER, SEATTLE CHILDREN’S©2019 Global Healthcare Exchange, LLC. All rights reserved. GHX is a trademark of Global Healthcare Exchange, LLC. 0119 Results eCommerce and Contracti

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