MatrixCare Case Study: Kensington Senior Living When Tiffany Tomasso and her business partner, Steve Lampa, started Kensington Senior Living, in 2010, they knew they would need an efficient way to oversee the operations of the communities they manage from the road. And these two know a thing or two about the business of senior living management and customer care. She’s the former COO of Sunrise Senior Living; he’s the former Senior VP of Operations at Marriott Hotels. They chose MatrixCare for Senior Living. “The ability to access information from anywhere is very important to us,” Tomasso says. They find the marketing functionality in MatrixCare for Senior Living to be very useful for activity management and supporting weekly sales calls. “When we’re in start-up mode, the Lead Center is c

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