Matrix Absence Management - Claims Examiner Voicemail Management
Matrix Absence Management - Claims Examiner Voicemail Management
4 Pages© 2014 Altivon | altivon.com | info@altivon.com Matrix Absence Management Claims Examiner Voicemail Management Matrix Absence Management, a member of the Tokio Marine Group, is a nationwide service company partnering with employers to provide customized Disability, Workers’ Compensation and Family Leave management programs. Matrix has regional offices across the United States with its major operations center and contact center in Phoenix, Arizona. Matrix handles all the details related to employee absence claims for its customers. To do so, Matrix maintains both a contact center for claims intake and a large team of claims examiners for claims processing. Once a claim is opened via the intake contact center or online tools it is assigned to a claims examiner associated with the cl
