1. WorkSmart theme... 2. WorkSmart discovery... 3. WorkSmart action... 5. WorkSmart results... select a critical business issue eg. simplification, cost, growth engage hearts, minds and passion up to 200 people in high impact, high energy event to attack the theme and plan the action unleash the energy and drive for results organise for results: individually, in teams or key processes real quantified benefits, implemented already asses

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