Case Study
Mass.gov
Mass.gov Putting constituents first - a new digital front door for the state of Massachusetts. Your Government Massachusetts (officially the Commonwealth of Massachusetts), is the most populous state in the New England region of the United States with 6.5 million people. Mass.gov, the state's website, is a crucial tool in providing information and critical day-to-day social services to the entire Commonwealth of widely-varying socio-economic backgrounds and experiences. Mass.gov and its ecosystem of web properties are the primary platforms for the delivery of government services and information in the Commonwealth of Massachusetts. The sheer scale of the platform can be realized through the 275+ government agencies that are supported by the platform, the size of its users – 6.5 million p