One billion dollar Mark's uncovered half a million dollars in fraud and increased prosecutions with an integrated exception reporting package. by Matt Pillar F or its first 33 years in business, asset protection simply wasn't a priority at Mark's. The Canadian apparel retailer had, no software tools dedicated to theft or fraud investigation, only a couple of employees in the sales audit department who looked for credit and debit transaction anomalies. "If those employees stumbled upon an overt case of employee fraud, the offender was simply fired. There was no formality to fraud prevention, investigation, or prosecution," says Andy Buchanan, associate VP of asset protection at Mark's. While many of the chain's 400 stores were outfitted with surveillance camera

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