As a leading provider of software for banks and other financial institutions this customer’s software facilitates daily transactions for over half a billion banking customers across the globe. The financial services sector is heavily regulated and organisations operating in this market must adhere to regulations and guidelines regarding the use of third party supplied software. Recognising the role of its software within its client’s organisations and understanding that loss of access to the software would likely result in significant financial and reputational damage our customer looked to engage the services of an independent third party escrow provider. Challenge The customer was working with a local escrow provider at the time they engaged with NCC Group however, its local prov

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