Case Study
Marken unlocks vital time and process efficiencies with ServiceNow
Marken, a leader in clinical trial logistics, manages over 1.4 million shipments annually, including crucial COVID-19 trials. With ServiceNow, Marken has automated 85% of IT requests, enhancing efficiency and freeing staff to focus on patient-critical tasks. This automation drives consistent, high-quality IT service delivery, supporting Marken's mission to connect patients with life-changing medicines globally.