Sentara Healthcare, a leading integrated health system, uses ServiceNow as the foundation for all IT activities, aiming to create a unified healthcare system under its "One Sentara" initiative. With 30,000 employees across 12 hospitals, Sentara leverages ServiceNow's IT Service Management, Strategic Portfolio Management, and AIOps to automate processes, enhance resource planning, and free up valuable time for frontline patient care. By streamlining operations and improving service delivery, Sentara is better positioned to extend its services into new regions while maintaining high-quality patient care.

Join for free to read