Mango delivers “improved customer service” to local government Mango helps Waimakariri District Council increase productivity and customer satisfaction through improved compliance For Waimakariri District Council’s Building Unit, Mango has been a “game changer” - both in how it operates and the level of service it provides to its customers. The benefits have been wide and varied, including time & cost savings; improved customer services; better communication & reporting; productivity gains and increased employee satisfaction. “We’ve achieved all our goals and more with Mango,” says Warren Taylor, Building Unit Manager at Waimakariri District Council. “Our previous management system was paper- based and very labourious. It wasn’t adding any value, was really difficult to use and offered no

Join for free to read