Case Study

Managing Scheduling

Managing Scheduling

© InterGlobe Technologies Pvt. Ltd. 2012. Confidential: Not for Distribution. www.igt.in IGT Customer Success Story Managing scheduling, payroll and HR for over 15000 flight attendants with over 89% CSAT www.igt.in Business Need • The client needed to critically increase the quality of its operations as there were frequent cases of flight delays and flight cancellations due to mismanagement of its crew operations. • Lack of BPM pr

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