Case Study
Managing Customer Payments Across Expanding Business Channels
1 TH O U G HT LE A D E R S H I P Managing customer payments across expanding business channels An ACI Worldwide case study Known nationwide as a market leader, GMAC Mortgage Corporation (GMACM) is proactive about making life easier for its 3.3 million customers. The company was an early adopter of electronic bill payment services, putting a solution in place as early as 1999. 2 At the time, the GMACM website was increasingly becoming a fo