Director of Services Leading Managed Service Provider “When we send a message via the platform we know exactly when it has arrived and who has acknowledged receipt of it. This is very valuable information for us.” MANAGED SERVICE PROVIDER CASE STUDY CHALLENGE The MSP customer itself has around 150 employees spread across several sites in Europe and the Far East. Their client is even more globally spread with nine locations across six continents. This global spread presents a significant communications challenge in terms of delivery of critical messages and security. The customer needed a critical communications platform that could guarantee delivery across multiple time zones and locations, with a number of different telecommunications carriers. Safe delivery of these mess

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